365taya Privacy Policy

When you register an account on 365taya, we collect personal information that is necessary to verify your identity and provide you with a safe, compliant gaming experience in the Philippines. This includes your full name, date of birth, email address, mobile number, and the payment details you use to deposit or withdraw funds. We may also collect a government-issued ID or other supporting documents when required for identity verification under applicable Philippine regulations.

In addition to information you provide directly, we automatically collect certain technical data when you access the platform. This includes your IP address, device type, browser version, operating system, and session activity logs. This technical data helps us maintain platform security, detect suspicious behaviour, and improve the overall experience for players across the Philippines.

We do not collect sensitive personal information such as racial or ethnic origin, political opinions, or health data unless it is strictly required by law. All data collection is limited to what is necessary for the purposes described in this policy, and we do not sell your personal information to third parties under any circumstances.

The personal information we collect is used primarily to operate and maintain your 365taya account, process deposits and withdrawals in Philippine pesos, and ensure that the platform remains secure and compliant with local regulations. We also use your information to communicate with you about your account, including transaction confirmations, security alerts, and updates to our policies.

We may use aggregated, anonymised data to analyse platform usage trends and improve our services. This analysis does not identify individual users and is used solely to enhance the experience for all players. If you have opted in to receive promotional communications, we may also use your contact details to inform you about relevant offers, new games, or VIP programme updates — you can opt out of these communications at any time by contacting our support team.

Your data may also be used to fulfil our legal obligations, including anti-money laundering checks, age verification, and reporting requirements imposed by Philippine regulatory authorities. In all cases, we process your data only for legitimate, clearly defined purposes and retain it only for as long as necessary to fulfil those purposes or comply with applicable law.

365taya does not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your data with trusted service providers who assist us in operating the platform — such as payment processors, identity verification services, and customer support tools — but only to the extent necessary for them to perform their services. All such providers are contractually required to handle your data securely and in accordance with this policy.

We may disclose your personal information to government agencies, law enforcement bodies, or financial regulators in the Philippines when required to do so bylaw or a valid legal process. Such disclosures are made only to the extent required and will be handled with care to protect your rights as a data subject. We will notify you of any such disclosure where we are legally permitted to do so.

In the event of a business restructuring, merger, or acquisition involving 365taya, your personal data may be transferred to the successor entity as part of that transaction. In such cases, we will ensure that the receiving party is bound by privacy obligations that are at least as protective as those described in this policy. You will be notified of any material change in data ownership through the platform or by email.

We take the security of your personal information seriously and implement industry-standard technical and organisational measures to protect it from unauthorised access, disclosure, alteration, or destruction. These measures include encrypted data transmission, secure server infrastructure, and access controls that limit who within our organisation can view your personal data. Our security practices are reviewed and updated regularly to address emerging threats.

You also play an important role in keeping your account secure. We strongly recommend that you use a strong, unique password for your 365taya account, enable any available two-factor authentication, and never share your login credentials with anyone. If you suspect that your account has been accessed without your authorisation, please contact our support team immediately so we can take prompt action to protect your data.

We retain your personal information for as long as your account remains active and for a reasonable period thereafter, as required by applicable Philippine law or our internal compliance obligations. When your data is no longer needed, we securely delete or anonymise it. You may request the deletion of your account and associated personal data at any time by contacting our support team, subject to any legal retention requirements that may apply.

As a registered member and data subject in the Philippines, you have the right to access the personal information we hold about you, request corrections to any inaccurate data, and ask us to delete your data where there is no legitimate reason for us to continue processing it. You also have the right to object to certain types of processing and to request that we restrict how we use your data while a dispute is being resolved.

To exercise any of these rights, please contact our support team with a clear description of your request. We will respond within a reasonable timeframe and may need to verify your identity before processing your request to ensure that your data is not disclosed to an unauthorised party. There is no charge for making a data rights request, though we reserve the right to charge a reasonable fee for requests that are manifestly unfounded or excessive.

If you believe that your data rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. We encourage you to contact us first so we can attempt to resolve any concern directly. Our team is committed to handling all data-related queries promptly and transparently, in line with the Data Privacy Act of 2012 and other applicable Philippine regulations.

365taya uses cookies and similar tracking technologies to maintain your session, remember your preferences, and analyse how the platform is used. Essential cookies are required for the platform to function correctly and cannot be disabled. Optional analytics cookies help us understand player behaviour in aggregate so we can improve the experience — you may decline these through your browser settings without affecting your ability to use the platform.

We do not use third-party advertising cookies or share cookie data with external marketing networks. All cookie data is processed internally and is subject to the same security and retention standards described in this policy. For more information about the specific cookies we use and how to manage them, please visit the FAQ page.

This Privacy Policy may be updated from time to time to reflect changes in our practices, applicable law, or platform features. When we make material changes, we will notify registered members through the platform or by email. The effective date at the top of this page will always reflect the most recent version. Your continued use of 365taya after any update constitutes your acceptance of the revised policy. If you have questions about this policy or how your data is handled, please visit the FAQ page or contact our support team directly.